The Human Services Department has offices at 1717 Taylor Ave, Racine and at 209 N. Main St., Burlington. The Workforce Development Center Burlington office is located at 496 McCanna Parkway. Both cities are located in Racine County, WI.
The Human Services website is intended to provide an initial place to gather information about the services, people, funding and management of the department. As the site is developed, more features and interactivity with users will be introduced. It will be a dynamic site that changes regularly as the services, people and funding change. Visit often and let us know what we can do to make it better!
Information & Assistance workers are available to provide information about, and complete referrals for services for a variety of issues facing children and families. The workers are available Monday through Friday, from 8 am to 5 pm. Staff are also on call nights, weekends and holidays by calling the following number:
262-638-6321
or
800-924-5137
You may also contact our Information and Assistance line via e-mail at: IandA@goRacine.org. IMPORTANT: Email sent to I&A is NOT checked after 5 pm or on weekends or holidays. As a result, if you have an emergency need or wish to report abuse of a child or vulnerable adult, please call our 24-hour line at:
262-638-6321
or
800-924-5137
Information about, or referral for, any service identified in the "Aging" or "Adult Disability" sections of this website may obtained by emailing ADRC I & A or calling Monday through Friday, from 8:00 AM to 5:00 PM at:
262-638-6800
or
866-219-1043
or at
www.adrc.racineco.com
For hearing impaired, a TTY service is available Monday thru Friday from 7:30 a.m. to 5:00 p.m. at:
262-638-6756
The Wisconsin Client Rights Office (CRO) has responsibility for implementation and oversight of client rights. The term "client" means anyone in Wisconsin who is:
- Receiving services for mental illness, a developmental disability, or substance abuse
- Receiving protective services or is protectively placed under Chapter 55 of Wisconsin Statutes.
Clients Rights Procedures