About The Human Services Department

Mission

The Mission of the Racine County Human Services Department is to foster healthy, self-reliant individuals and families. We are committed to supporting a sustainable community using methods that:

• Promote independence
• Strengthen Families
• Encourage Healthy Behavior
• Provide services of value to taxpayers
• Protect vulnerable children, adults and families

In order to accomplish our Mission, the Human Services Department provides a host of prevention and treatment programs in addition to services for employers and job seekers. These programs strive to make available the most cost-effective services which will help attain a healthy and self-sufficient life. Many programs are geared toward specific populations such as adults, abused/neglected children or persons with disabilities. Some are court-ordered services and others are more inclusive, supporting individuals’ goals for educational or vocational achievement.

The services offered by the Human Services Department are dynamic. That is, as our citizens’ needs change, we attempt to modify existing programs or create and implement new ones within the existing budget constraints. Federal, State and private grants are an important funding mechanism for the Human Services Department. More than 80% of the operating budget comes from non-tax levy sources. Many of the services are provided through contracts with local agencies which further strengthens our community.

Civil Rights Compliance Statements

EQUAL OPPORTUNITY POLICY STATEMENT
Racine County is in compliance with the equal opportunity policy and standards of the Department of Workforce Development, Department of Health and Family Services and all applicable state and federal statutes and regulations relating to nondiscrimination in employment and service delivery. ... read the full statement

DIRECTIVA DE IGUALDAD DE OPORTUNIDAD
Racine County cumple con las directivas y normas para igualdad de oportunidad del Wisconsin Department of Workforce Development, Division of Workforce Solutions, and Department of Health and Family Services, con todos los estatutos federales y estatales, y con las regulaciones que prohiben discriminación en el empleo y en la provisión de servicios. ... leer la declaración completa

LIMITED ENGLISH PROFICIENCY POLICY
DEPARTMENT OF WORKFORCE DEVELOPMENT

POLICY STATEMENT

Racine County is committed to:

Providing equal opportunity in all programs and services to ensure full compliance with all civil rights laws, including Title VI of the 1964 Civil Rights Act, which requires non-discrimination on the basis of national origin. ... read the full statement

Política de Capacidad Limitada del Inglés
DEPARTMENT OF WORKFORCE DEVELOPMENT

Declaración de la Política

Racine County se compromete a proveer igualdad de oportunidad en todos los programas y servicios para asegurar el cumplimiento completo de todas las leyes de derechos civiles, incluyendo Título VI del Acta 1964 de los Derechos Civiles, el cual requiere que no haya discriminación a base de originen nacional. ... leer la declaración completa

HOW TO FILE AN EMPLOYMENT OR SERVICE DELIVERY DISCRIMINATION COMPLAINT

If you feel that you have been treated differently because of your age, race, religion, color, sex, national origin or ancestry, disability or association with a person with a disability, arrest or conviction record, sexual orientation, marital status or pregnancy, political belief or affiliation, a military participation, or use or non use of lawful products off the employers or service providers premises during working hours, you may file a complaint. ... read the full statement

CÓMO PRESENTAR UNA QUEJA DE DISCRIMINACIÓN EN LOS SERVICIOS
(How to File an Employment or Service Delivery Discrimination Complaint)

Si Ud. piensa que se le ha tratado de forma diferente debido a su raza, color, origen nacional, ascendencia, religión, sexo, edad, discapacidad afiliación política, Ud. debe presentar una queja. Si a Ud. le negaron servicios ilegalmente, o si el trato que recibió fue separado o diferente del trato a las otras personas, o si el programa no era para usted, quizás haya sido discriminación. ... leer la declaración completa

Clients

The term "client" means anyone in Wisconsin who is:

• Receiving services for mental illness, a developmental disability, or substance abuse
• Receiving protective services or is protectively placed under Ch. 55, Wis. Stats.

Clients Rights Procedures

Cliente

El término "cliente" se entiende toda persona en Wisconsin que es:

• Los servicios que reciben de la enfermedad mental, una discapacidad del desarrollo, o abuso de sustancias
• Recibir los servicios de protección o protector bajo Ch. 55, Wis.

Los clientes de Procedimientos de Derechos

Contact Us

Jonathan Delagrave, Human Services Director, is responsible for the overall operation of the Human Services Department while Division Managers have more limited areas of responsibility. 

If you are receiving service from the Human Services Department your most effective way for communicating with the department is through the social worker or case manager assigned to you or their immediate supervisor.  Your social worker or case manager can tell you the name and contact information of their supervisor.  They can also provide information about appealing a decision that you believe is wrong.

If you are not receiving services from the department but wish to find out more information you may call 411 who will direct your call to the person or agency in Racine County that can provide the information you seek.

Complaints, compliments or other issues related to the Human Services Department or services may be directed to: 

View or print a PDF version of this 'Contact Us' list.